Samsung’s new smartphone will not be available for sale next week.
Many technical critics, who have received the Galaxy Fold from US1980 (A2759 USD), with a unique folding screen and a high price, report that their devices are down.
Reporters like Bloomberg, The Verge and CNBC joined Twitter to share photos that showed how their seemingly flexible screens were darker or weakened.
“The screen of my Galaxy Fold test is completely destroyed and worthless after two days,” writes Bloomberg reporter Mark Gurman Wednesday.
Tweets were accompanied by a picture of the phone, two-thirds of the 7.3-inch screen went out.
“If I also touch the screen with my finger and hit the nail (very often), it also leaves a seemingly permanent impression,” Gurman wrote shortly afterwards. “In the upper part of the hinge there is a very small crack, and after sewing it became worse”.
Other critics of the technology have complained about phones with flashing screens.
Several critics linked the problem to a thin layer of plastic that covered the screen, which they thought was a screen saver and removed it when it was not.
The annoying criticism will come when Fold, which will be presented in February, will be marketed in the US next week. Samsung sold it recently ordered.
The phone has a 7.3-inch screen size on a tablet that fits a regular smartphone with a 4.6-inch screen.
Samsung claims that the Fold hinge can handle 200,000 shots. So far, it only seems to last for two days.
Samsung did not immediately respond to a request for comment.
This is not the first embarrassing phone call from the Korean phone manufacturer. In 2016, the company had to stop selling its Galaxy Note 7 because the phone’s battery was overheated, burned and exploded in the pocket customers.